Accessibility

Last Updated: October 18, 2026

Our Commitment

KORHEIM is committed to making our online shopping experience accessible to people with disabilities.

We want customers to be able to browse products, access information, manage their accounts, and complete purchases. We welcome feedback that helps us identify barriers and improve access to our website.

Accessibility Goals

Our goal is to improve our website’s accessibility using the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA as a reference.

Areas of focus include:

• Clear headings, page structure, and navigation.
• Keyboard access and visible keyboard focus.
• Descriptive labels for links, buttons, and form fields.
• Text alternatives for meaningful images.
• Readable text, sufficient color contrast, and support for text enlargement.
• Accessible product information, account features, and checkout.
• Compatibility with assistive technologies, including screen readers.

Accessibility is an ongoing effort. Some content or features may not yet meet our accessibility goals. This statement does not represent a certification of full WCAG conformance.

Accessibility Tools

Our website provides an accessibility menu through the accessibility icon in the lower-left corner of the screen.

Available options include:

• Text enlargement.
• Contrast and color adjustments.
• Link highlighting.
• Text spacing and line-height adjustments.
• Text alignment options.
• Animation controls.
• Image hiding.
• Reading-friendly font and cursor options.

You can explore the menu and choose settings that support your browsing needs.

These tools supplement our accessibility efforts. If they do not address your needs, please contact us for assistance.

Assistance and Feedback

If you have difficulty using any part of our website, please email:

customerservice@korheim.com

You may use the subject line “Accessibility Assistance” to help us identify your request.

If possible, include:

• The page URL or feature involved.
• A brief description of the difficulty.
• What you were trying to do.
• Your browser, device, or assistive technology, if relevant.
• Your preferred way to receive information or assistance.

You do not need to provide a diagnosis or medical documentation to report a website accessibility issue.

We will review your request and work with you to provide appropriate assistance. This may include providing product or policy information in another format or helping you navigate a shopping-related task.

Please do not send payment-card details, passwords, or verification codes by email.

Third-Party Features

Our website uses Shopify and may include payment services, maps, social media content, or other features supplied by third parties.

We do not control every aspect of these services. If a third-party feature creates an accessibility barrier, please let us know. We will review the issue and, where appropriate, work with the provider or explore another way to help you access the information or service.

Retail Store Assistance

If you have an accessibility question about visiting a KORHEIM retail store, please email customerservice@korheim.com and identify the location.

We will work with the store team to respond to your question or discuss your assistance needs.

Updates to This Statement

We may update this statement as our website, services, and accessibility efforts change. The date above indicates when this statement was last updated.

Contact Us

KORHEIM / Hayejin, Inc.

Email: customerservice@korheim.com

Mailing Address:
14555 Valley View Ave, Ste C
Santa Fe Springs, CA 90670
United States