Privacy Notice
Last Updated: October 18, 2026
1. Introduction
Hayejin, Inc., doing business as KORHEIM (“KORHEIM,” “we,” “us,” or “our”), respects your privacy.
This Privacy Notice explains how we collect, use, disclose, and retain personal information when you visit www.korheim.com, purchase from our online store or retail stores, create or access a customer account, subscribe to marketing communications, contact us, or otherwise interact with our services (collectively, the “Services”).
Please also review our Terms of Service.
For privacy questions or requests, email customerservice@korheim.com.
To manage the sharing of your personal information for targeted advertising, visit Your Privacy Choices.
2. Personal Information We Collect
The information we collect depends on how you interact with KORHEIM.
Contact and Identification Information
We may collect your name, email address, telephone number, billing address, shipping address, and customer identifiers.
Order and Transaction Information
We may collect information about products purchased, order history, shopping-cart activity, payments, delivery, returns, refunds, and promotions or discounts used. These records may relate to online purchases, guest-checkout purchases, or in-store purchases.
Payment Information
Payment providers process payment information needed to complete your purchase. We may receive transaction details, payment status, card type, and limited or masked payment information. Our payment providers handle payment credentials under their own privacy and security practices.
Customer Account Information
We may collect information associated with your account, including your contact details, saved addresses, order history, preferences, and authentication activity.
Our current customer-account options include email verification codes and, where available, Shop sign-in. If you use Shop, Shopify also handles information associated with your Shop account under its own privacy policy.
Website, Device, and Usage Information
We may automatically collect information such as your IP address, approximate location, device and browser type, operating system, cookie identifiers, referring websites, pages and products viewed, searches, clicks, and other interactions with our website or communications.
We may use this information to understand or infer shopping interests and preferences.
Communications and Information You Provide
We may collect messages, customer-service inquiries, reviews, promotion entries, and other information you choose to provide.
If you voluntarily describe a skin concern, sensitivity, or product experience, we may use that information to respond to your inquiry. Please avoid sending medical records or other sensitive information that is unnecessary for your request.
Retail Store Information and CCTV
We may collect purchase and customer-service information during retail-store interactions. Our retail stores also use CCTV, which may capture images of customers and other visitors.
3. Sources of Personal Information
We collect personal information:
- Directly from you, when you purchase, sign in, subscribe, contact us, or otherwise provide information.
- Automatically, through cookies, similar technologies, website activity, and retail-store CCTV.
- From service providers and partners, including Shopify, payment processors, shipping providers, technology providers, and marketing or analytics providers.
- From others acting on your behalf, such as someone arranging a delivery or gift for you.
4. How We Use Personal Information
We use personal information as reasonably necessary to:
- Process payments and fulfill online and in-store purchases.
- Arrange shipping, delivery, cancellations, returns, and refunds.
- Create, authenticate, and maintain customer accounts.
- Provide order confirmations, shipping updates, and other service communications.
- Respond to questions about online orders, retail-store purchases, and products.
- Administer promotions, discounts, and subscriber benefits.
- Send marketing communications where permitted and manage communication preferences.
- Personalize shopping experiences and recommend relevant products.
- Analyze and improve our website, products, and Services.
- Detect fraud, investigate suspicious activity, and protect customers, employees, property, and systems.
- Maintain transaction records and comply with tax, accounting, legal, and regulatory obligations.
- Establish, exercise, or defend legal claims.
Providing an email address or telephone number for an order does not, by itself, constitute consent to receive promotional messages.
5. How We Disclose Personal Information
We may disclose the categories of personal information described above to the following recipients, as appropriate for the purposes described in this Notice.
Service Providers
We work with Shopify and other companies that provide payment processing, hosting, shipping, fulfillment, customer support, communications, analytics, security, and related business services.
Advertising and Marketing Partners
We may disclose identifiers, device information, browsing activity, shopping activity, and related information to partners that help deliver or measure marketing and advertising.
Certain disclosures for advertising purposes may constitute a “sale,” “sharing,” or processing for “targeted advertising” under applicable privacy laws, even when no money is exchanged.
Where applicable, you can opt out through Your Privacy Choices.
Professional Advisers
We may disclose information to attorneys, accountants, insurers, and other advisers when reasonably necessary.
Legal, Safety, and Security Purposes
We may disclose information to comply with law or legal process, respond to lawful requests, investigate fraud or misconduct, enforce agreements, or protect rights, safety, and property.
Business Transactions
Information may be disclosed or transferred in connection with a merger, acquisition, restructuring, financing, sale of assets, or similar transaction.
At Your Direction
We may disclose information when you request, direct, or authorize us to do so.
6. Shopify and International Processing
Our online store is hosted by Shopify. Shopify processes personal information when you visit, interact with, or purchase from our store.
We use Shopify Network Intelligence, which enables certain enhanced services. These services may use information about your interactions with our store together with information about your interactions with other merchants and with Shopify to support features such as security, personalization, and advertising.
Your information may be shared with Shopify and other service providers located in countries other than where you live. Privacy laws in those countries may differ from those in your jurisdiction. Where legally required, applicable safeguards are used for international transfers.
Shopify is responsible for certain processing it performs for its own purposes. For more information, review Shopify’s Consumer Privacy Policy.
You can also visit Shopify’s Privacy Portal to learn about privacy choices relating to Shopify’s processing.
7. Cookies, Advertising, and Your Privacy Choices
We use cookies and similar technologies to support website functionality, shopping carts, security, preferences, analytics, and personalization. Advertising technologies may also be used to deliver or measure relevant advertising.
Some technologies are necessary for our Services to operate. Other technologies may be subject to consent or opt-out requirements, depending on applicable law.
Your Privacy Choices
Where applicable, you may opt out of the sale or sharing of personal information and its use for targeted advertising by visiting:
Follow the instructions on that page. Your choice may apply to the browser and device you are using. Where the page offers an account-related option, you may also submit the information requested to apply the choice to the associated customer account.
You may need to renew your choice if you use another browser or device or clear browser data.
You may also contact customerservice@korheim.com for assistance with a privacy request.
Global Privacy Control
Where required by applicable law, we recognize Global Privacy Control (“GPC”) signals as requests to opt out of the sale or sharing of personal information and targeted advertising. Recognized signals generally apply to the browser and device sending them and, where supported and associated with you, to the relevant customer account.
Other browser “Do Not Track” signals may not be recognized because there is no consistently adopted standard for responding to them.
Browser and Cookie Controls
You can manage cookies through your browser settings and any privacy controls available on our website. Disabling certain cookies may affect website functionality.
An advertising opt-out does not necessarily stop all advertising. You may continue to see general advertisements that are not based on the activity covered by your opt-out.
8. Marketing Emails and First-Order Discounts
You may choose to subscribe to KORHEIM marketing emails about products, promotions, and events.
First-Order Discount Offer
We offer eligible new email subscribers a 10% discount on their first qualifying order, subject to the offer’s terms and eligibility requirements.
To administer this offer, we use information such as your email address, subscription status, customer identifier, purchase history, and discount-redemption history.
The discount applies to eligible merchandise as described in the offer. Taxes, shipping charges, excluded products, and other restrictions may apply. The offer has no cash value.
Voluntary Participation and Withdrawal
Participation is voluntary. You can unsubscribe at any time using the unsubscribe link in our marketing emails or by contacting customerservice@korheim.com.
Unsubscribing does not prevent you from making purchases or receiving necessary order and service communications. We will not retroactively charge you for a discount already properly redeemed because you later unsubscribe.
Any conditions affecting an unused offer will be stated in the applicable offer terms.
Privacy Rights
A discount offered in connection with the collection or retention of personal information may be considered a financial incentive under applicable law. Where required, we will provide an additional notice describing the program, its material terms, and the basis for any required valuation of personal information.
We will not unlawfully discriminate against you for exercising your privacy rights.
9. Your Privacy Rights and How to Submit a Request
Depending on where you live and which laws apply, you may have rights to:
- Know whether we process your personal information and access information about that processing.
- Obtain a copy of certain personal information in a portable format.
- Request correction of inaccurate personal information.
- Request deletion of personal information, subject to applicable exceptions.
- Opt out of the sale or sharing of personal information or its use for targeted advertising.
- Limit certain uses or disclosures of sensitive personal information, where applicable.
- Withdraw consent where processing is based on consent.
- Appeal a decision concerning a privacy request, where applicable.
To submit a request, email:
You may also write to:
**KORHEIM / Hayejin, Inc
